Refund Policy

Last updated: January 2026

At ConeTech LLC, we value transparency and customer satisfaction. This Refund Policy explains when and how refunds may be issued for our services.

1. Services Covered

Our services include website development, Shopify development, mobile app development, SEO, Google Ads, social media marketing, and other digital solutions.

2. No Refund on Completed or Ongoing Work

Once a project has started or any work has been delivered, payments become non-refundable. This includes time, effort, and resources already invested.

3. Refund Eligibility

Refunds may be considered only if:

• Payment was made by mistake or duplicated
• The service has not yet started
• The project is cancelled by our company before work begins

4. Milestone-Based Projects

For milestone-based projects, completed milestones are non-refundable. Refunds (if approved) apply only to unstarted milestones.

5. Monthly & Subscription Services

Monthly services are billed in advance. No refunds are provided for the active billing cycle. You may cancel future services with prior written notice.

6. Refund Request Process

Refund requests must be submitted within 7 days of payment. Please email us with your details and reason for the request.

Email: info@theconetech.com

7. Refund Processing

Approved refunds will be processed within 7–10 business days using the original payment method. Processing time may vary depending on the payment provider.

8. Chargebacks

We encourage you to contact us before initiating any chargeback. Unresolved disputes may result in service suspension.

9. Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting.

10. Contact Information

If you have any questions about this Refund Policy, please contact us:

Email: info@theconetech.com
Phone: